Delivery Policy

Delivery Policy

Shipping Policy

Thank you for choosing Digital Compudev Investments LLC as your trusted provider of high-quality digital products and services. We value your business and strive to deliver your orders as quickly and securely as possible.

Our shipping policy is as follows:

  • We ship to all 50 states of the United States and internationally to select countries. Please note that some countries may impose additional customs fees or taxes that are beyond our control. You are responsible for paying any such fees or taxes upon delivery.

Shipping Costs

  • We offer free standard shipping on all orders over $100 within the United States. Standard shipping typically takes 3 to 7 business days, depending on your location. For orders under $100, we charge a flat rate of $9.99 for standard shipping.

Alternative Delivery Options

  • We also offer expedited shipping options for an additional fee, depending on the weight and size of your order. Expedited shipping typically takes 1 to 3 business days, depending on your location. You can choose your preferred shipping method at checkout.

Processing

  • We process and ship orders within 24 hours of receiving them, excluding weekends and holidays. You will receive a confirmation email with a tracking number once your order has been shipped. You can track your order status on our website or by contacting our customer service team.

Our Carriers

  • We use reputable carriers such as UPS, FedEx, USPS, and DHL to deliver your orders. We are not liable for any delays, damages, or losses caused by the carrier or by factors beyond our control, such as weather, natural disasters, strikes, or customs inspections.

Damage or Defect

  • If you receive a damaged or defective item, please contact us within 14 days of delivery to request a replacement or a refund. You will need to provide proof of purchase and photos of the damage or defect. We will cover the return shipping costs and send you a prepaid label. Please do not send back any items without contacting us first.

Returns

  • If you are not satisfied with your purchase for any reason, you can return it within 30 days of delivery for a full refund, excluding shipping costs. The item must be in its original condition and packaging, with all accessories and manuals included. You will need to provide proof of purchase and pay for the return shipping costs. Please contact us before returning any items to obtain a return authorization number and instructions.

Enquiries

  • If you have any questions or concerns about our shipping policy, please feel free to contact us at support@digitalcompudev.biz or call us at (888) 495-2423. We are available Monday to Friday from 9 am to 5 pm EST. We appreciate your feedback and suggestions on how we can improve our service.

Thank you for shopping with Digital Compudev Investments LLC!